PRIVACY POLICY
Effective date: 25/03/2024
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Greyhound IT Ltd ("us", "we", or "our") operates the greyhound-it.co.uk website and mobile application (hereinafter referred to as the "Service").
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This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. The privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by us and how it is used.
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We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. This policy is in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
Information Collection and Use
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We collect several different types of information for various purposes to provide and improve our Service to you.
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Types of Data Collected
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Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data
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We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Use of Data
Greyhound IT Ltd uses the collected data for various purposes:
To provide and maintain our Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
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To monitor the usage of our Service.
To detect, prevent, and address technical issues.
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Legal Basis for Processing Personal Data Under the General Data Protection Regulation (GDPR).
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If you are from the European Economic Area (EEA) or the UK, Greyhound IT Ltd's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
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Greyhound IT Ltd may process your Personal Data because:
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We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and it's not overridden by your rights.
To comply with the law.
Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
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If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. Greyhound IT Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
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The right to access, update, or delete the information we have on you.
Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
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[Include information about other rights such as rectification, erasure, portability, objection, and restriction of processing]
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Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
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Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
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Greyhound IT Ltd will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization.